Ace366 Terms and Conditions — Must be read before use

01 General Terms & Conditions

Ace366 is an internationally licensed online gaming platform operated specifically for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between ace366 and its users.

By using the ace366 website, app, or any of its services, you automatically agree to these Terms and Conditions. ace366 reserves the right to update these terms at any time, and the version published on the website after any such change shall be considered the binding version.

02 Account Register

The following conditions must be met to create an account on ace366:

• You must be at least 18 years of age.
• Each individual may only create one ace366 account.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Only one account may be opened per mobile number.
• Keeping your account password strictly confidential is your responsibility.

Ace366 may request additional information or documents for identity verification at any time. Withdrawals may be placed on hold until the verification process is complete. This is done solely for your protection.

03 Deposit & Payment

The following rules apply when making deposits on ace366:

• The minimum deposit amount is BDT 300.
• Deposits can be made via bKash, Nagad, and Rocket.
• Deposits must be made from a mobile banking account registered in your own name.
• Depositing from another person's account is strictly prohibited.
• Once a deposit is confirmed, funds will be credited to your ace366 account instantly.

Ace366 does not charge any deposit fees or hidden charges. However, your mobile banking service provider may apply their own fees, for which ace366 bears no responsibility.

04 Withdrawal Policy

The following rules apply when withdrawing funds from ace366:

• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the mobile banking account used for the deposit.
• Identity verification (KYC) must be completed before making your first withdrawal.
• Wagering requirements must be fulfilled before withdrawing any winnings from a bonus.
• Withdrawals are typically processed within 5 to 15 minutes.

Ace366 reserves the right to perform additional verification on unusual withdrawal requests. Withdrawals may be suspended in cases of suspected fraud or suspicious activity.

05 Bonuses & Promotions

The following conditions must be met when using ace366 bonus and promotion offers:

• Each bonus has specific wagering requirements, which will be stated in the bonus offer.
• The welcome bonus is available to new members one time only.
• Attempting to claim bonuses using multiple accounts will result in all accounts being suspended.
• Ace366 reserves the right to modify or cancel any bonus offer at any time.
• Bonus funds cannot be withdrawn directly and may only be used to play games.
• Winnings from bonuses may only be withdrawn after the wagering requirements have been met.

06 Gaming Rules

The following rules must be observed while playing games on ace366:

• All game outcomes are determined by an RNG (Random Number Generator) and are completely unbiased.
• Using any software, bot, or automated system to play games is strictly prohibited.
• If an incorrect payment occurs due to a technical error, ace366 reserves the right to correct it.
• Ace366 is not responsible for any disruption caused by internet disconnection during gameplay.
• Each game has its own rules, which are detailed within the game itself.

Ace366 ensures that all games meet international standards and are regularly audited by independent third parties. Your gaming experience is always fair and transparent.

07 Prohibited Activities

The following activities are strictly prohibited on the ace366 platform:

• Operating an account on behalf of a minor.
• Creating or operating multiple accounts.
• Money laundering or transactions involving illegally obtained funds.
• Playing games using bots, scripts, or any other automated methods.
• Attempting to hack or gain unauthorized access to the ace366 system.
• Attempting to collect account information belonging to other users.
• Attempting to exploit loopholes in ace366 rules for unfair advantage.

08 Account Closure

Ace366 may temporarily or permanently close your account under the following circumstances:

• Violating any clause of these Terms and Conditions.
• Registering with false or misleading information.
• If suspicious or fraudulent activity is detected.
• Failure to cooperate with the identity verification process.

You may also request to close your account at any time by contacting ace366 customer service. It is your responsibility to withdraw any valid balance before the account is closed.

09 Privacy

Ace366 is committed to protecting your personal information. Your data is used solely to improve ace366 services and for identity verification purposes.

• Your personal information is never sold to any third party.
• Your information is never shared without a legal obligation to do so.
• All data is protected with 256-bit SSL encryption.

For more details, visit ace366's Privacy Policy Read.

10 Disclaimer

Ace366 holds no liability for the following:

• Game losses resulting from internet disconnection or device failure.
• Issues caused by third-party software or services.
• Account credentials being compromised due to your own negligence.
• Unexpected technical errors or server downtime.

Ace366 always strives to resolve any technical issues promptly and deliver the best possible service to its players.

11 Right to Amend

Ace366 reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes take effect immediately upon being published on the website.

For significant changes, ace366 will attempt to send a notification to your registered mobile number. However, it remains your responsibility to stay up to date with any changes. Continued use of ace366 will be considered acceptance of the revised terms.

12 Contact

For any questions or feedback regarding these Terms and Conditions, please contact the ace366 customer service team. ace366 support is available 24 hours a day, 7 days a week.

• Get instant support via the live chat on our website.
• Email: [email protected]

Ace366 commits to responding to all complaints and inquiries within 24 hours.